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Terms and Conditions

ICANTER FMCG SOLUTIONS

Last updated: 22 August 2026

1. About These Terms

These Terms and Conditions ("Terms") govern your access to and use of the website www.icanter.in (the "Website") and any mentorship, consultancy, training, or related services offered by ICANTER FMCG SOLUTIONS ("ICANTER", "we", "us", or "our"). By accessing the Website, submitting an enquiry, booking a session, or enrolling in any of our programs, you ("you" or "the user") agree to be bound by these Terms. If you do not agree, please do not use the Website or our services.

2. About ICANTER and Our Services

ICANTER provides mentorship and consultancy services for sales professionals in the FMCG industry. Our offerings include one-on-one mentorship and career-development programs such as WIN-R (for Sales Executives aspiring to become Area Sales Managers), ROA-R (for Area Sales Managers pursuing Regional Sales Manager roles), ICSKA, and corporate/B2B training solutions for organisations.

Our services are educational and advisory in nature. They are designed to support your professional development. We do not guarantee any specific outcome, including promotion, appointment, salary increase, employment, or business result, as such outcomes depend on many factors beyond our control.

3. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use our services. By using the Website, you confirm that the information you provide is accurate and that you are authorised to provide it.

4. Enquiries, Bookings, and Sessions

You may enquire about or book sessions through the Website's forms or by contacting us directly. When you book a session:

  • you agree to provide accurate scheduling details and to attend at the confirmed date and time;

  • rescheduling or cancellation requires at least 48 hours' advance notice, unless we agree otherwise in writing;

  • sessions missed without adequate notice, or cancellations made with less than the required notice, may be treated as completed or may be subject to a rescheduling or cancellation charge, at our discretion; and

  • we reserve the right to reschedule a session where necessary, in which case we will offer you a reasonable alternative time.

5. Fees and Payments

Where a program or service is paid, the applicable fees, inclusions, and payment terms will be communicated to you before you enrol or make payment. Unless stated otherwise:

  • fees are payable in advance and in the currency specified;

  • all fees are exclusive of any applicable taxes, which will be added where required;

  • payment confirms your acceptance of the program details and these Terms; and

  • any refund or cancellation terms specific to a program will be shared at the time of enrolment and will apply in addition to these Terms.

6. User Responsibilities and Acceptable Use

You agree to:

  • use the Website and our services only for lawful purposes;

  • provide accurate, current, and complete information;

  • engage respectfully and professionally with our mentors, staff, and other participants; and

  • not misuse the Website, including by attempting to gain unauthorised access, introducing malicious code, scraping or harvesting data, disrupting the Website, or infringing the rights of others.

We may suspend or terminate your access to the Website or services if you breach these Terms or misuse our services.

7. Intellectual Property

All content on the Website and within our programs — including text, materials, frameworks, methodologies, program names (such as WIN-R, ROA-R, and ICSKA), logos, graphics, and other materials — is owned by or licensed to ICANTER and is protected by applicable intellectual property laws. You may access and use this content only for your own personal, non-commercial development in connection with our services.

You may not copy, reproduce, distribute, publish, resell, record, or create derivative works from any of our content or program materials without our prior written consent.

8. Confidentiality

Any proprietary materials, frameworks, or guidance shared with you as part of a program are provided in confidence. You agree not to disclose or share them with third parties. Likewise, we treat information you share with us during mentorship or consultancy in confidence, subject to our Privacy Policy.

9. Third-Party Links and Tools

The Website may contain links to third-party websites or use third-party tools (for example, for scheduling, payments, analytics, or advertising). We are not responsible for the content, policies, or practices of those third parties. Your use of them is governed by their own terms and privacy policies.

10. Privacy

Your use of the Website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information, including our use of forms, cookies, and tracking pixels for analytics and advertising. Please review it carefully.

11. Disclaimers

The Website and our services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including as to accuracy, reliability, fitness for a particular purpose, and non-infringement.

Our mentorship and consultancy content is for general professional guidance only and does not constitute professional, legal, financial, or employment advice. You are responsible for your own decisions and actions.

12. Limitation of Liability

To the fullest extent permitted by applicable law, ICANTER, its mentors, and its personnel shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, opportunities, revenue, or data, arising out of or in connection with your use of the Website or our services. Our total aggregate liability for any claim arising out of or relating to our services shall not exceed the amount you paid to us for the specific service giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

13. Indemnity

You agree to indemnify and hold harmless ICANTER and its personnel from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the Website or services, or your violation of any law or the rights of any third party.

14. Suspension and Termination

We may suspend, restrict, or terminate your access to the Website or services at any time, with or without notice, where we reasonably believe you have breached these Terms or where necessary to protect our interests or those of others. Provisions relating to intellectual property, confidentiality, disclaimers, limitation of liability, indemnity, and governing law survive termination.

15. Changes to the Website and Terms

We may modify or discontinue any part of the Website or our services at any time. We may also update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date, and your continued use of the Website or services after the changes take effect constitutes acceptance of the revised Terms.

16. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Subject to any applicable law, the courts at Kolkata, West Bengal shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, the Website, or our services.

17. Contact Us

If you have any questions about these Terms, please contact us:

ICANTER FMCG SOLUTIONS 44A, Shyama Prasad Mukherjee Rd, Jatin Das Park, Patuapara, Bhowanipore, Kolkata, West Bengal 700025, India

Email: icanterfmcg@gmail.com Phone: +91 98303 49402

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